Guide · Gas disconnection
How gas disconnection works
Gas appliance removal and gas supply disconnection are separate steps. Beyond Gas coordinates appliance replacement and authorised gas work, then arranges supply disconnection when you no longer need gas. LPG bottle returns are handled with your supplier.
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Remove the appliances being replaced
We coordinate removal of your gas hot water, hob, fireplace or heating appliances with installation of their electric replacements. An authorised gasfitter handles the gas work.
Make gas pipes safe
Gas pipes associated with the removed appliances are made safe. Appliance removal and supply disconnection are separate parts of the change: removing one appliance does not necessarily mean you are ready to disconnect the whole supply.
Arrange supply disconnection
When you no longer need gas, we arrange disconnection through the relevant network and retailer process. The steps depend on your supply arrangements; we talk through what applies to your home. For LPG bottles, returns are handled with your LPG supplier.
Keep the option to switch in stages
You can replace gas hot water first and keep your gas hob for now. Your gas retailer’s daily charges continue while the piped supply remains connected. We plan disconnection for when you are ready to replace the remaining gas appliances.
Questions, answered
Who arranges supply disconnection?
Beyond Gas arranges disconnection through the relevant network and retailer process when you no longer need gas.
How do I confirm when ongoing gas charges end?
Check with your gas retailer. Their daily charges continue while the piped supply remains connected.