Guide · Gas supply
Piped natural gas vs bottled LPG
Switching from piped natural gas or bottled LPG to electric involves replacing the appliances you no longer want to run on gas. The supply arrangements differ: piped gas disconnection follows the retailer and network process, while LPG bottle returns are arranged with your supplier.
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Piped natural gas
Piped natural gas reaches your home through a connected supply. When you no longer need any gas appliances, we arrange gas disconnection through the network and retailer process. If you keep a gas hob after switching hot water, your gas retailer’s daily charges still apply.
Bottled LPG
LPG is supplied in bottles rather than through a piped natural gas connection. We replace your LPG appliances with electric ones in the same way. Bottle returns are arranged with your LPG supplier, and we talk you through that step.
Tell us about your current setup
Send photos of the appliances you want to replace and tell us whether you have piped gas or LPG bottles. You can plan the whole switch or start with heatpump hot water.